We also encouraged the involvement and buy-in of the COO, Head of Sales and Delivery EMEA & APAC and his counterpart in the US to ensure their visible support and leadership as well as company-wide alignment.įollowing Board approval, we proceeded to implement the new approach. From a series of interviews and site visits, we learnt about issues associated with earlier and similar projects, so we encouraged maximum involvement and participation to design the ‘to be’ scenario. We did this in close collaboration with the Tungsten employees involved in servicing existing clients at all levels of the organization. Within the first four weeks we completed the ‘as is’ and defined the problem statement. We also uncovered significant business development prospects through building a better client understanding of the products and capabilities on offer from Tungsten. Through our work we identified opportunities to improve customer focus, reduce implementation times and establish relevant contact points on the client side. The starting point for this tailor-made assignment was to understand and document the ‘as is’ and to present the way forward to define a ‘to be’ to the Executive Committee. The intention was to seek feedback as well as provide information about new products, services and ways of improving outcomes in order to create more value from the relationship The overall objective was to improve how Tungsten manages its relationships at multiple organizational levels within its client base. It is based in the UK and operates globally.įormer Tungsten Network CEO, Luke McKeever, retained Triangular World to design and establish a new Customer Relationship Management function in the Tungsten Network organization. “This collaboration supports Tungsten Network’s strategy of offering greater value to all customers transacting on the network.Tungsten Network is a global e-invoicing, invoice financing and analytics company that services Fortune 500 companies and the world’s largest BPO providers. Vira added: “We are pleased to be at the vanguard of what looks like a broader industry trend that is bringing fintechs and banks together to drive innovation and offer value-added alternatives to customers. Rolando Perez-Elorza, Head of Global Trade Solutions, Americas, BNP Paribas, commented: “We appreciate the value of collaborating with technology procure-to-pay providers like Tungsten Network to collectively build solutions that are meaningful for clients and leverage the capabilities and expertise of all parties.” “We are excited to be working with BNP Paribas, a hugely successful, global Trade Finance bank and are pleased to say that we already have e-invoicing linked Receivables Purchase transactions under execution.” Read the December issue of Supply Chain Digital here UPS joins alliance to create blockchain standards for logistics Supplier invoicing placing heavy burden on UK businesses Logility agrees deal to buy advanced analytics and machine learning firm Halo By linking e-invoicing with supply chain and receivables purchase, we are in a position to offer a one-stop solution that brings together process efficiency and working capital optimisation. Prabhat Vira, President, Tungsten Network Finance, said: “This is a breakthrough for the industry. ![]() Large corporates will now be able to receive an alternative working capital solution through the same technology provider they use for e-invoicing and accounts receivable activities. Through this collaboration, BNP Paribas and Tungsten Network will have the opportunity to use their combined strengths to originate and leverage innovation in the FinTech space. Tungsten Network is to collaborate with BNP Paribas to offer e-invoicing linked Receivables Purchase and e-invoicing linked Supply Chain Finance (e-SCF) to large corporates in the USA and Canada.
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